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CONSULTING2018-04-26T14:12:16+00:00

Enterprise Architecture

The increasing scale and complexity of information technology in the work place – which resulted in poor communication, inefficiency, and difficulty managing resources and change – led to the development of Enterprise Architecture (EA).

Description   

IT Governance

IT governance is defined by the IT Governance Institute (ITGI) as, “The responsibility of executives and the board of directors, and consists of the leadership, organizational structures and processes that ensure that the enterprise’s IT sustains and extends the organization’s strategies and objectives.

Description

ITSM

Information Technology Service Management (ITSM) is the specialized management of IT services in order to support business solutions. ITSM has a particular focus on the operation and constant improvement of services within the organization.

Description   

ISP

Information Strategy Planning (ISP) refers to the systematic planning of actions or processes that establish the strategic targets of organization including the setup of information systems and the acquisition of technological capabilities.

Description   

DATA Governance

TG’s data governance consulting supports organization and process management system to ensure that data standardization and quality management are attainable in our clients’ business operations.

Description   

Enterprise Architecture

The increasing scale and complexity of information technology in the work place – which resulted in poor communication, inefficiency, and difficulty managing resources and change – led to the development of Enterprise Architecture (EA). Introduced as a standardized method to address these issues throughout the entire organization, EA predefines organizational structures, processes, and information and its utilization adds value to the organization by increasing innovation, enhancing processes, and reducing costs. Korea’s EA is defined as “a framework and method to analyze and optimize an organization’s components (business, applications, data, technology, and security) based on standardized rules and processes.” This definition encapsulates our approach to providing EA consulting and solutions to our clients. Through TG’s work locally and abroad with central and local governments, special public agencies, the private sector, and academic institutions we have inherited a wealth of knowledge, experience, and network resources that we leverage to deliver effective and innovative EA solutions.

IT Governance

IT governance is defined by the IT Governance Institute (ITGI) as, “The responsibility of executives and the board of directors, and consists of the leadership, organizational structures and processes that ensure that the enterprise’s IT sustains and extends the organization’s strategies and objectives.” These are the organizational structures, human resources, tools, processes, principles, and regulations that allow efficient and effective use of IT and help organizations to produce results and attain their strategic goals. As a specialist IT governance company, we know the value of IT governance in decision making on enterprise architecture, infrastructure, project requirement and outputs, and IT investment and prioritization for the business. TG focuses on EA-based IT Governance, which comprises support for government and agency EA, IT lifecycle management based on EA, budget processing management through EA, controlling EA complexity through EA, and continuous management of this EA information. The IT Governance model is based on EA repository information serves as the foundation for organizational decision-making.

ITSM

Information Technology Service Management (ITSM) is the specialized management of IT services in order to support business solutions. ITSM has a particular focus on the operation and constant improvement of services within the organization. Whether through technology, people, or processes, services lie at the core of business and managing their capability, efficiency, status, and improvement is a crucial role played by ITSM. TG’s ITSM consulting approach focuses on providing the client with the following key features: a process model that can be systematized, a quantifiable performance index, and a base design document that enables attainment of the future state model. Through a process of understanding system requirements, analyzing the organization’s data, deriving implications, and diagnosing the appropriate direction for improvement we enable a smooth transition to a systematic ITSM process and improved business efficiency.

ISP

Information Strategy Planning (ISP) refers to the systematic planning of actions or processes that establish the strategic targets of organization including the setup of information systems and the acquisition of technological capabilities. At TG this process begins with acquiring a firm grasp of key business factors – customers, products and services, processes, markets, and partners, etc. We then review the data and provide a clear picture of the internal and external environments and identify key issues. Based on this we design the target model for the client’s business and information systems strategy using clearly defined principles derived from the environmental analysis. Through the establishment of a roadmap, gaps between the current and future models are identified and the steps needed to transition the organization to the desired state are outlined. TG is equipped to go beyond the production of the roadmap to oversee implementation of the project through the engagement of our qualified staff and the application of our effective tools and methodologies.

CHATBOT

A chatbot responds to questions submitted by users, by providing answers, related information, and simple services through automated messenger conversations.

This allows companies and organizations to diversify their customer service channels and maximize user satisfaction, while increasing business efficiency and lowering service costs.

TG develops interactive service delivery strategies based on optimized artificial intelligence and designs feasible target models for our customers. In addition, we offer concrete chatbot service-related system construction and future operation activation plans.

DATA GOVERNANCE

TG’s data governance consulting supports organization and process management system to ensure that data standardization and quality management are attainable in our clients’ business operations. Our data governance approach recognizes the importance of the ability to manage data standards, data quality, and data analysis. Not only does this add value to your business but can also address issues of security and compliance as well.

CONSULTING

Our consulting services enable our clients to improve business and IT alignment and create a more agile organization for today’s market and user requirements.